Menu
0
0

Your Cart is Empty

Free Trial Terms and Conditions

Free Trial Inclusions
  • Delivery
  • 1 Dream Topper
  • 1 BodyShield Dispenser
  • 1 roll of BodyShield (one with and one without a face hole)
  • 1 pair of Sticky Strips*
  • 1 reusable PillowGuard
  • 1 box of recyclable PillowGuards

* The customer agrees to attach Purifas Sticky Strips to both ends of their therapy bed using the double-sided tape provided and following the attachment instructions supplied.

As this is a free trial our ‘confidence guarantee’ does not apply.

As this is a trial, the non-perishable items customers receive may not be in their original packaging. They may have been used in a previous trial. Be assured these items have been clean and disinfected prior to receiving them.

 

Free Trial Period
  • The customer is entitled to a 30-day free trial of the Therapy Bed Solution.
  • The trial period begins from the date of delivery.
  • The customer acknowledges that a Purifas customer representative will contact them during the free trial period to check on their experience. If the customer is unavailable at that time, the representative will leave a message. The customer agrees to promptly return Purifas’ call or email within three days.

 

Holding Fee
  • I understand that Purifas will place a holding fee of $617.00 on my credit card.

 

The Customer Does Not Want to Continue
  • Once Purifas has been notified that the customer would like to return the items, Purifas will put a hold on payment for 30 days.
  • Upon receipt of the items, the hold on payment will be released.

 

Product Return
  • If the customer decides not to continue with the Therapy Bed Solution, the non-perishable items must be returned to Purifas within or immediately after the 30-day trial period.
  • Non-perishable items include the Dream Topper, the BodyShield Dispenser and the reusable PillowGuard.

 

Notification Requirement
  • To avoid being charged, the customer must notify Purifas in writing (via email to customerservice@purifas.com) before the 30-day trial period expires.
  • The notification should clearly state the customer’s decision not to continue with the Therapy Bed Solution.

 

Charges for Non-Compliance
  • If the customer fails to notify Purifas within the specified 30-day trial period that they no longer wish to continue with the Therapy Bed Solution, their credit card will be charged the full cost of the Therapy Bed Solution.
  • The charge amount is $617.00, which covers the cost of all products in the Therapy Bed Solution.

 

Return Process
  • The customer is responsible for contacting Purifas on 1300 251 915 or email customerservice@purifas.com to arrange for the return of the non-perishable items.
  • Purifas will provide instructions on the return process upon receiving the customer’s notification that they no longer wish to continue with the Therapy Bed Solution.
  • The customer agrees to assist and liaise with Purifas to ensure the non-perishable items are returned in an as-new condition and in a timely manner.
    • Purifas will pay any costs associated with the return of the non-perishable items.
  • The customer is responsible for repackaging the non-perishable items ready for their return.
  • The customer agrees to be available for the collection of the items.
  • In the event of an unsuccessful collection, owing to the customer being unavailable at the agreed time, the customer will be charged $30.00.

Should the good not be received within 60 days from commencing the trial, the total amount will be debited from the customers cc.

Please note that these terms and conditions are subject to change, and customers are encouraged to review them thoroughly before participating in the free trial. If you have any further questions, feel free to ask!