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Please carefully review the following terms and conditions before participating in the free trial, as they may be subject to change.
The 30-day free trial begins on the date the order is placed.
Your free trial includes delivery and the products listed for the setup you select at checkout. Depending on the setup you choose, this may include a Dream Topper, a roll of BodyShield, Sticky Strips, a BodyShield Dispenser and PillowGuards. The exact items included in your trial are shown at checkout.
Please note that the reusable items you receive may not be in their original packaging as they have been part of our demonstration or trial units. Rest assured, each item has been meticulously cleaned, disinfected and inspected to ensure they meet our high standards of hygiene and quality before being sent to you. If you decide to keep the products after the free trial, you can be confident in their condition and functionality.
* If your setup includes Sticky Strips, you agree to attach Purifas Sticky Strips to both ends of your therapy bed using the double-sided tape provided and following the attachment instructions supplied.
You are entitled to a 30-day free trial of the Therapy Bed Solution.
The trial period begins from the date the order is placed.
You acknowledge that a Purifas representative may contact you during the free trial period to check on your experience. If you are unavailable at that time, the representative will leave a message. You agree to return the call or email promptly within three days.
If you are dissatisfied with the Therapy Bed Solution and do not wish to continue with it, you understand you must notify Purifas within 30 days from the start of your trial.
If you decide not to continue with the Therapy Bed Solution, you must notify Purifas in writing (via email to customerservice@purifas.com) before the 30-day trial period expires. Your notification should clearly state your decision not to continue with the Therapy Bed Solution.
From the date the discontinuation notice is received, you have 30 days to return the reusable items included in your setup — the Dream Topper and any other reusable items (such as the BodyShield Dispenser or reusable PillowGuard) — to Purifas (see 'How to Return the Reusable Items' below).
Once we have received the returned goods your initial credit card authorisation will be revoked and you will receive a confirmation email to that effect.
You are responsible for contacting Purifas on 1300 251 915 or emailing customerservice@purifas.com to arrange for the return of any reusable items.
Purifas will explain the return process and address any questions you may have.
You agree to assist and liaise with Purifas to ensure any reusable items are returned in an as-new condition and within the stipulated 30 days.
You are responsible for repackaging any reusable items ready for their return.
Purifas will arrange for a courier to collect these items and will cover any costs associated with their return.
You agree to be available at the scheduled time for the courier to collect the items.
If the collection is unsuccessful due to you being unavailable at the agreed time, a $30.00 fee will be charged.
Should the goods not be received within 30 days from the date the discontinuation notice is received, the total trial amount shown at checkout for your setup will be debited from your credit card.
You will only be charged if you:
There is a limit of one free trial per customer.
Failure to comply with any of these terms will result in the full amount being charged to your credit card.
If you have any additional questions, please visit our FAQ page. If you don’t find the answer you’re looking for, feel free to call or email us.
The Dream Topper story continues with a new extended face cradle version designed specifically for horseshoe-style or contoured therapy beds. Built from therapist feedback, it delivers the same premium comfort, hygiene and presentation as the original — now in a cradle-specific design that supports a smoother, more natural prone position. Part of the Purifas zero-towel solution, it helps reduce towel use, streamline hygiene and elevate every client experience.
Therapists often assume reusable automatically means sustainable — especially with towels. But when you look at the full lifecycle, laundry carries hidden water, energy, chemical and time costs that add up fast. This blog breaks down the real environmental impact of laundering versus recycling polypropylene, and shows why the greener choice isn’t about reusable vs single‑use in theory, but about which pathway actually reduces harm in a busy clinic.
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